Privacy Policy

1. Introduction

Welcome to Feminas Family Makeover Studio ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.feminas.in or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Book an appointment or consultation
• Fill out contact forms on our website
• Subscribe to our newsletter or promotional materials
• Contact us via phone, email, or WhatsApp
• Visit our salon in person

The personal information we may collect includes:

• Name and contact information (email address, phone number)
• Appointment preferences and service history
• Beauty preferences and skin/hair concerns
• Payment information (processed securely through payment gateways)
• Feedback and correspondence

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To schedule appointments, provide beauty services, and communicate about your bookings
• Customer Support: To respond to your inquiries and provide customer service
• Business Operations: To maintain records, process payments, and improve our services
• Marketing Communications: To send promotional offers, newsletters, and updates (with your consent)
• Service Improvement: To understand customer preferences and enhance our service offerings

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, email service providers)
• Legal Compliance: When required by law, legal process, or government request
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records may be maintained for business and legal compliance purposes.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (see our Data Deletion Policy)
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw consent for data processing where we rely on consent

To exercise these rights, please contact us at info@feminas.in or call +91 89072 88617.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a minor, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: